F.A.Qs
- Why do I need American Health Plans?
- You need American Health Plans to help you save money on health-related expenses. Using American Health Plans you can get access to quality services and providers, sometimes at a fraction of the cost. Keep in mind that just because you are getting a discount does not mean you are getting lesser service or quality. Everything remains the same-except a higher price tag.
- Is American Health Plans a health insurance plan?
- No. American Health Plans is a discount medical plan, which provides discount and savings for health care expenses such as dental, vision, hearing, chiropractic, and prescription drugs charges through participating providers.
- What else will I receive with my membership card?
- You will receive a complete package in the mail detailing how you can use your American Health Plans program, as well as a personalized provider list.
- What if I'm not satisfied with the American Health Plans membership?
- If you are not satisfied with American Health Plans, you may cancel the membership at any time. If you wish to cancel your membership during the first thirty days of your enrollment date, you will receive a full refund of your membership dues.
- Can I use American Health Plans to supplement my current Health Plan?
- If your current Health Plan does not cover the services American Health Plans covers, yes, you may use it to provide discounts on services not covered. However, you may not use American Health Plans with any other discounts you might receive. It is still important to note that American Health Plans is NOT AN INSURANCE PLAN, nor is it intended to replace ANY INSURANCE you currently have.
- I am currently taking a prescription medication. How can I find out if this is covered by American Health Plans prescription discounts?
- To see if you will receive a discount on a certain prescription, please call our Member Services hotline: 1-800-729-7474 and tell them you were referred from our website.
- My prescription plan that I currently have does not cover brand name drugs. Can I use American Health Plans in lieu of my current plan in this case?
- You may use American Health Plans at any time when you are not taking advantage of your current plan or other discount plan you may have in force. It is still important to note that American Health Plans is NOT AN INSURANCE PLAN, nor is it intended to replace ANY INSURANCE you currently have.
- What kind of discounts will I get?
- In most cases, you will pay a pre-negotiated fee for services rendered. In other cases, you will receive a discount on items, such as contact lenses or eyeglasses.
- How can I check to see if there are any providers in my area?
- If you enter your ZIP code in this area, you will be given a list all providers in your area.
- How will a provider know if I am enrolled in American Health Plans?
- After you are enrolled, you will receive a membership card in the mail that identifies you as a member. When you are purchasing a service, simply present your card at the time of service/payment.